Customer Problems 2018-08-20T11:27:53+00:00

Customer Problems Solved / Case Studies

Matching Enclosures

PROBLEM

A Chicago based food processing company needed a series of nine complicated, modular, stainless steel operator consoles. Their unique problem was that they needed to order the consoles over a two year period of time and wanted them to perfectly match, one unit to another.

ACTION TAKEN

We discussed the problem with the food processing company and the control integrator and came up with a solution. Our suggestion was to make a second, perfectly matched console that would serve as the template for all of the rest of the consoles.

PROBLEM SOLVED

We were able to produce perfectly matched stainless steel consoles and secured this business over a two year period of time for our customer.

Surveillance System

PROBLEM

The City of Chicago was in need of a relatively small enclosure that would be pole-mounted, meet N-3R capability and allow for the thermal protection and easy replacement of sensitive audio & visual recording devices.

ACTION TAKEN

Working with an integrator, IEC developed a small ventilated enclosure that had forced air cooling and a card-rack style framework for the electronics along with pole mount capability.

PROBLEM SOLVED

IEC delivered 300+ enclosures that met UL and City of Chicago specifications while maintaining on-time deliveries.

Power Plant

PROBLEM

A Midwest power plant was developing an electric thawing system for coal carrying rail cars and they had a need to protect very long runs of high voltage heavy gauge electric cables.

ACTION TAKEN

We sat down with the integrator and designed a custom, heavy-duty wire trough that was compatible with environmental requirements.

PROBLEM SOLVED

Our custom designed wireway proved successful from the prototype stage through the completion of the production stage. We fabricated miles of custom, oversize wireway in time for the customer to startup the project on-time.

Buss Connection

PROBLEM

A high energy research laboratory in the Chicago area was experiencing difficulty in getting adequate torque on the nuts/bolts used for the connecting (splice) sections of a large power buss that was accessible from one side only.

ACTION TAKEN

We developed a tapered head binding fastener that we pressed into the end sections of the power buss.

PROBLEM SOLVED

The customer was able to achieve the specified torque rating for the buss connections resulting in a successful installation at every splice with no conductivity failures.

Portable Console

PROBLEM

A nuclear research laboratory in Eastern Tennessee needed a very large and heavy video console that also needed to be portable.

ACTION TAKEN

We developed a telescoping caster mount system that was operated by a hand operated hydraulic pump.

PROBLEM SOLVED

The customer could extend the hydraulic casters so that the console could be moved from room to room and then retract the casters when they wanted the console to remain stationary.

Ventilated N-4 Cabinet

PROBLEM

Our customer needed a ventilated N-4 cabinet for use in an environment where an air conditioner was not suitable.

ACTION TAKEN

After careful consideration, design and testing, we developed a solution to provide a high flow of air through the leg kit. N-4 and UL Type 4 integrity was verified successfully during sanctioned testing in our facility.

PROBLEM SOLVED

Our ventilation system allowed the customer to successfully ventilate their N-4 cabinet, using a 10″ fan/filter arrangement.

EMI-RFI, Hardened Enclosure

PROBLEM

A defense contractor needed to provide ‘Hardened” enclosures that would survive a simulated nuclear bomb blast as well as provide EMI-RFI shielding.

ACTION TAKEN

Beginning with their standard design, we increased the metal thickness and added various structural profiles to greatly strengthen the enclosure. Next, we developed a Tin plating / gasketing procedure that not only sealed the doors successfully but also allowed for the mounting of EMI-RFI shielded components through the exterior cabinet walls.

PROBLEM SOLVED

Our design allowed the customer to demonstrate the viability of the product through destructive testing while all of our competitor’s enclosures failed. Together, we won a five year contract to produce highly durable enclosures that provided the necessary shielding for all of the internal components as well as environmental protection.

Need it custom?

Custom features include, but are not limited to, holes, cutouts, mounting options, latching configurations, hinge configuration, viewing windows, EMI/RFI solutions, thermal management, paint finish, and more.

upload your own custom drawings

Need it built custom?

IEC provides a quality, cost effective custom enclosure in a time frame that meets your demanding production schedule.

Custom features include, but are not limited to, holes, cutouts, mounting options, latching configurations, hinge configuration, viewing windows, EMI/RFI solutions, thermal management, paint finish, and more.

upload your own custom enclosure drawings